Last Updated 11 December 2025

Your privacy is important to us. This Privacy Policy explains how OpenedDoor (“the App”, “we”, “our”, “us”) collects, uses, shares, stores, and protects your personal data when you use our digital learning and career platform designed for Myanmar seafarers.

Your use of the App and Services indicates that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, please discontinue using the Services.

If you use the Services on behalf of another individual (such as your child) or an organization (such as an employer), you confirm that you are authorized to (i) accept this Privacy Policy on their behalf and (ii) consent to our collection and processing of their information.

1.1 Personal Information

To provide our Services, some features require us to identify you. When you interact with the App—including during login, registration, or communication with our team—we may collect personal information such as:

• Name
• Email address
• Seafarer Identity Number (CDC No.)
• Seaman Book Number (NSB No.)
• Rank (if you have an existing seafarer profile)

If you already have a valid Seafarer ID, the App may retrieve your personal details from our system or partner databases to verify your identity and sea service status.

1.2 Automatically Collected Data

We may collect non-personal data such as:

• Device model
• Operating system version
• IP address
• App usage logs
• Crash/diagnostic reports

This information helps improve stability and performance.

2. How We Use Your Information

Your personal information is used to:

• Create and maintain your account
• Authenticate your seafarer identity
• Enroll you in courses that require sea service verification
• Issue completion certificates
• Provide customer and technical support
• Improve and optimize the App’s performance
• Send important updates and notifications (course updates, certificate availability, verification status)

Your data is never sold or used for advertising or marketing without your consent.

3. Sharing of Information

We may share your information only with:

4. Data Storage & Security

Your information is stored on secure cloud servers using:

• Encrypted communication (HTTPS/TLS)
• Encrypted database storage
• Role-based access control
• Audit logs and monitoring

We apply strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Account Deletion

You may delete your account at any time within the App:

Profile → Settings → Delete Account

Once deletion is confirmed:

• Your personal data is permanently erased
• Course progress, verification data, and certificates are deleted
• This action cannot be undone

Children’s Privacy

OpenedDoor is intended for adult seafarers (18+) or trainees enrolled through partner training centers.

We do not knowingly collect information from children under 13. If such data is reported to us, we will delete it immediately.

7. Your Rights

You may request to:

• Access the personal data we hold about you
• Update or correct your information
• Delete your account and all associated data
• Export your certificates or training records

For support or data requests, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect new features, regulatory requirements, or operational changes. Any updates will be announced within the App.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

OpenedDoor Support Team

Email: contact@yammobots.com